NIST deprecates RSA-2048 from 2030. Find every one of them before attackers do.
🛡️
Not in CISA KEV
CRITICAL severity

CVE-2026-114630 — WordPress

CRITICAL

CVE-2026-114630 is a critical-severity (CVSS 9.1) Path Traversal vulnerability. The records list no fixed version yet; check the vendor advisory below and apply the mitigations in the meantime.

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the factory_reset function…

Published
Updated
Affected
—
Patched
—
Exploits
None indexed
Exploitation data as of Nov 7, 2026 · OSV.dev, NVD, FIRST.org (EPSS)

Exploitation Status

No confirmed exploitation observed yet

  • CISA assesses this as automatable — exploitation doesn’t require manual, per-target effort, which raises the odds of mass scanning and opportunistic attacks.
  • CISA’s own triage has not observed active exploitation or public proof-of-concept code for this CVE as of its last assessment.

Exploitation and automatability from CISA’s SSVC triage for CVE-2026-114630.

EPSS Exploitation Probability

via FIRST.org ↗
1.3%probability of exploitation in next 30 days
Lower Risk0.00%
Lower risk than most CVEs71th percentile — riskier than 71% of all scored CVEsHighest risk

Probability of exploitation in the next 30 days, from FIRST.org EPSS.

How urgent is this, really

Where this sits among everything scored

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the factory_reset function in all versions up to, and including, 3.3.8 This makes it possible for unauthenticated attackers to delete arbitrary files on the server, which can easily lead to remote code execution when the right file is deleted (such as wp-config.php). This vulnerability is exploitable via a two-step chain: an unauthenticated attacker first stores an arbitrary ticket_attachment_path value by submitting a ticket through the nopriv eh_crm_new_ticket_post AJAX endpoint (whose nonce is publicly exposed via the [wsdesk_support] shortcode), then triggers the factory_reset routine via a GET request to wp-admin/admin.php?page=wsdesk_factory_reset, which is guarded only by is_admin() — a request-type check — rather than a capability check, causing unlink() to be called on the attacker-supplied path.

Detection & mitigation playbook

Vulnerability

  1. Detect

    Identify every host running the affected component and compare the installed build against the fixed version below — for source-built or distro-packaged software the version string, not a lockfile, is the source of truth (`dpkg -l`, `rpm -q`, or the binary's own `--version`).

  2. Remediation status

    The records we use list no fixed release for CVE-2026-114630. Check the upstream advisory for a patched version, and apply the exposure-reduction steps below in the meantime.

  3. Mitigate without a patch

    Resolve every user-supplied path to its canonical form and reject anything that escapes the intended directory, and run the component under an account that has no read or write access outside the directory it legitimately serves.

Frequently Asked Questions

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the factory_reset function in all versions up to, and including, 3.3.8 This makes it possible for unauthenticated attackers to delete arbitrary files on the server, which can easily lead to remote code execution when the right file is deleted (such as wp-config.php). This vulnerability is exploitable via a two-step chain: an unauthenticated attacker first stores an arbitrary ticket_attachment_path value by submitting a ticket through
O3 Security · Impact-Aware SCA

Is CVE-2026-114630 in your dependencies?

Find it across your dependency tree, including transitive dependencies.

Scan my dependencies How O3 SCA works