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CRITICAL severity

CVE-2026-119077 — WordPress

CRITICAL

CVE-2026-119077 is a critical-severity (CVSS 9.8) Deserialization of Untrusted Data vulnerability. The records list no fixed version yet; check the vendor advisory below and apply the mitigations in the meantime.

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to PHP Object Injection in all versions up to, and including, 3.3.9 via the 'form (specifically…

Published
Updated
Affected
—
Patched
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Exploits
None indexed
Exploitation data as of Nov 13, 2026 · OSV.dev, NVD, FIRST.org (EPSS)

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to PHP Object Injection in all versions up to, and including, 3.3.9 via the 'form (specifically the attacker-controlled ticket_label field inside the url-encoded form string)' parameter parameter. This is due to missing server-side authentication and the absence of a class allowlist on deserialization, with the only guard being a nonce publicly emitted on any page carrying the [wsdesk_support] shortcode. This makes it possible for unauthenticated attackers to execute code on the server. A successful exploit requires a single anonymous GET to any public page carrying the [wsdesk_support] shortcode to harvest the publicly emitted wsdesk_nonce value, after which a single unauthenticated POST completes the attack.

Detection & mitigation playbook

Vulnerability

  1. Detect

    Identify every host running the affected component and compare the installed build against the fixed version below — for source-built or distro-packaged software the version string, not a lockfile, is the source of truth (`dpkg -l`, `rpm -q`, or the binary's own `--version`).

  2. Remediation status

    The records we use list no fixed release for CVE-2026-119077. Check the upstream advisory for a patched version, and apply the exposure-reduction steps below in the meantime.

  3. Mitigate without a patch

    Do not deserialise data from untrusted sources: where the format allows it, restrict deserialisation to an explicit allowlist of expected types, and prefer a data-only format (JSON, Protobuf) over one that can reconstruct arbitrary objects until you can upgrade.

Frequently Asked Questions

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to PHP Object Injection in all versions up to, and including, 3.3.9 via the 'form (specifically the attacker-controlled ticket_label field inside the url-encoded form string)' parameter parameter. This is due to missing server-side authentication and the absence of a class allowlist on deserialization, with the only guard being a nonce publicly emitted on any page carrying the [wsdesk_support] shortcode. This makes it possible for unauthenticated attackers to execute code on the server. A successful expl
O3 Security · Impact-Aware SCA

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