CVE-2024-57728
HIGHCVE-2024-57728 is a high-severity (CVSS 7.2) CWE-59 vulnerability in simple-help simplehelp. It is in CISA's Known Exploited Vulnerabilities catalog (added 2026-04-24) and has been used in ransomware campaigns — treat it as actively exploited and patch now. O3 Security detects and blocks CVE-2024-57728 exploitation at runtime via eBPF exploit-chain detection and L7 egress monitoring, even on unpatched systems.
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can…
Exploitation Status
Actively exploited in the wild
- Confirmed by CISA's Known Exploited Vulnerabilities catalog on 2026-04-24 — including use in ransomware campaigns. Federal agencies were required to remediate by 2026-05-08.
- A successful exploit gives an attacker total control of the affected component, not partial access.
Exploitation and automatability from CISA (KEV catalog and SSVC triage) for CVE-2024-57728.
EPSS Exploitation Probability
EPSS (Exploit Prediction Scoring System) is a daily probability model maintained by FIRST.org. It estimates the likelihood a CVE will be exploited in production environments within the next 30 days, derived from real-world threat intelligence signals.
How urgent is this, really
CVE-2024-57728 plotted by exploitation likelihood (EPSS) against impact (CVSS). The shaded corner — EPSS 50%+ and CVSS 7.0+ — is where this CVE doesn't sit, though severity or exploitability alone can still warrant action.
Where this sits among everything scored
Of 369,023 CVEs with a current EPSS score, this one falls in the < 10% band (highlighted). Real counts from FIRST.org, not a sample — log-scaled since the landscape is heavily right-skewed.
Description
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
Affected Products
simplehelpsimple-helpDetection & mitigation playbook
Vendor / applianceDetect
Inventory every simple-help simplehelp deployment and check each version against the affected-products list above. Because the exploit targets the running system rather than your application code, also watch for remote code execution at the network and runtime layer — O3 flags the exploit behaviour from runtime telemetry and egress traffic even before a vulnerable build is confirmed.
Fix
Apply the simple-help simplehelp security patch or hotfix for CVE-2024-57728 on the affected version, following the vendor advisory for your exact build.
Workarounds
Cut exposure now: restrict the management/admin interface to trusted networks, segment the device, and apply the vendor's recommended configuration mitigations and any WAF/IPS signature. O3's runtime protection blocks the exploit chain at execution, holding the line on unpatched or end-of-life systems until you can patch.
How O3 protects you
O3 detects and blocks CVE-2024-57728 exploitation at runtime: eBPF exploit-chain detection, plus L7 egress monitoring that catches the post-exploitation callback and severs the attacker's outbound channel.
Tailored to CVE-2024-57728. Runtime protection reduces exposure until a permanent patch is applied and verified — it complements patching, it doesn't replace it.
Frequently Asked Questions
Is CVE-2024-57728 being exploited in your environment?
O3's eBPF runtime sensors and L7 egress monitoring detect and block the CVE-2024-57728 exploit chain at execution — protecting unpatched and end-of-life systems until the vendor patch is applied.