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Not in CISA KEV

CVE-2021-30492 is a security vulnerability in zendesk/zendesk_api_client_php. O3 Security confirms whether CVE-2021-30492 is actually reachable in your code before you act, and blocks exploitation at runtime until you patch.

Lack of Input Validation in zendesk_api_client_php for Zendesk Subdomain

Published
Apr 29, 2021
Updated
Dec 2, 2024
Affected
1 pkg
Patched
1 / 1
Exploits
None indexed
Exploitation data as of Dec 2, 2024 · OSV.dev, FIRST.org (EPSS)

Real-World Exposure

1 pkg affected
🐘zendesk/zendesk_api_client_php

Real-time download stats are indexed for npm and PyPI packages. This vulnerability affects Packagist packages — download data is not available via public APIs for these ecosystems.

Description

Impact

Lack of input validation of the Zendesk subdomain could expose users of the library to Server Side Request Forgery (SSRF).

Resolution

Validate the provided Zendesk subdomain to be a valid subdomain in:

  • getAuthUrl
  • getAccessToken

Affected Packages

1 total 1 fixed
EcosystemPackageVulnerable rangeFix
🐘Packagistzendesk/zendesk_api_client_phpall versions2.2.11

Detection & mitigation playbook

Open-source dependency
  1. Detect

    Scan your dependency tree (package-lock.json, pnpm-lock.yaml, requirements.txt, go.sum, etc.) for zendesk/zendesk_api_client_php. O3's reachability analysis confirms whether the vulnerable code path is actually invoked in your application, so you act on real exposure instead of every transitive match.

  2. Fix

    Update zendesk/zendesk_api_client_php to 2.2.11 or later, then make sure no transitive (indirect) dependency still pins the vulnerable range — O3 confirms CVE-2021-30492 is resolved across your whole dependency graph.

  3. Workarounds

    If you can't upgrade right away: gate or disable the affected feature, validate untrusted input at the boundary, and avoid passing attacker-controlled data into the vulnerable path. O3's runtime protection blocks exploitation in production as an interim safeguard until the upgrade lands.

  4. How O3 protects you

    O3 pinpoints whether CVE-2021-30492 is reachable in your code and exactly where to fix it, then blocks exploitation in production at runtime until the patched version is deployed.

Tailored to CVE-2021-30492. Runtime protection reduces exposure until a permanent patch is applied and verified — it complements patching, it doesn't replace it.

Frequently Asked Questions

### Impact Lack of input validation of the Zendesk subdomain could expose users of the library to Server Side Request Forgery (SSRF). ### Resolution Validate the provided Zendesk subdomain to be a valid subdomain in: * getAuthUrl * getAccessToken
O3 Security · Impact-Aware SCA

Is CVE-2021-30492 in your dependencies?

O3 detects CVE-2021-30492 across Packagist dependencies and uses function-level reachability to confirm whether the vulnerable code path is actually reachable — not just present. No false positives.

CVE-2021-30492: zendesk/zendesk_api_clien…… | O3 Security