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CISA KEV · ACTIVELY EXPLOITED
HIGH severity

CVE-2020-2506 — Helpdesk

HIGH

CVE-2020-2506 is a high-severity (CVSS 7.3) CWE-284 vulnerability in qnap helpdesk. It is in CISA's Known Exploited Vulnerabilities catalog (added 2022-03-25) — treat it as actively exploited and patch now. A fix is available — see the affected versions and patch details below.

The vulnerability have been reported to affect earlier versions of QTS. If exploited, this improper access control vulnerability could allow attackers to compromise the security of…

Published
Updated
Affected
1 product
Patched
See advisory
Exploits
3 known
Exploitation data as of Oct 23, 2026 · OSV.dev, NVD, CISA KEV, FIRST.org (EPSS)

Exploitation Status

Actively exploited in the wild

  • Confirmed by CISA's Known Exploited Vulnerabilities catalog on 2022-03-25. Federal agencies were required to remediate by 2022-04-15.
  • CISA assesses this as automatable — exploitation doesn’t require manual, per-target effort, which raises the odds of mass scanning and opportunistic attacks.

Exploitation and automatability from CISA (KEV catalog and SSVC triage) for CVE-2020-2506.

EPSS Exploitation Probability

via FIRST.org ↗
2.0%probability of exploitation in next 30 days
Lower Risk0.00%
Lower risk than most CVEs80th percentile — riskier than 80% of all scored CVEsHighest risk
0.00%7.60%15.2%22.8%18.0%2.0%Apr 26Aug 26Oct 26

Probability of exploitation in the next 30 days, from FIRST.org EPSS.

How urgent is this, really

CVE-2020-2506 by exploitation likelihood (EPSS) against impact (CVSS). Outside the shaded patch-first corner.

Where this sits among everything scored

Of 395,249 CVEs with a current EPSS score, this one falls in the < 10% band (highlighted). Counts from FIRST.org, log-scaled.

Description

The vulnerability have been reported to affect earlier versions of QTS. If exploited, this improper access control vulnerability could allow attackers to compromise the security of the software by gaining privileges, or reading sensitive information. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.

Affected Products

1 product · 1 configurations
Application
helpdeskqnap
< 3.0.3
range
Exploits & PoCs
3

Research use only. For defensive security, authorized penetration testing, and academic research only. Never execute exploit code against systems without explicit written authorization.

Detection & mitigation playbook

Vendor / appliance
  1. Detect

    Inventory every qnap helpdesk deployment and check each version against the affected-products list above.

  2. Fix

    Apply the qnap helpdesk security patch or hotfix for CVE-2020-2506 on the affected version, following the vendor advisory for your exact build.

  3. Workarounds

    Put an independent control in front of the weakness: restrict the affected endpoint or interface to trusted networks, require an additional authentication factor or proxy-level check, and invalidate existing sessions and credentials in case the flaw has already been used. Alongside that, restrict the management interface to trusted networks and apply the vendor's recommended configuration mitigations.

Frequently Asked Questions

The vulnerability have been reported to affect earlier versions of QTS. If exploited, this improper access control vulnerability could allow attackers to compromise the security of the software by gaining privileges, or reading sensitive information. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.
O3 Security · Runtime Protection

Is CVE-2020-2506 being exploited in your environment?

Detect and block the exploit chain at execution, on systems you cannot patch yet.

Actively Exploited: CVE-2020-2506: Helpdesk (High 7.3)