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Malicious package

support-hubPyPI

Malicious code in support-hub (PyPI) Remove it immediately and rotate any exposed credentials.

MAL-2024-6053
Immediate action
Remove the package, then rotate any secrets the build/runtime could reach.
pip uninstall support-hub

Malicious versions

1 flagged
0.8

Indicators of compromise (SHA-256)

0552a5e8108c0921944f3be3e64cc31f6c431d1c1e6e256fff6098f2ba3c4d40
2e9f9b24281f4a3868399466f3cac6f644de14dfca6f397fa5a77f76192c58ac

Detection & response playbook

Malicious package
  1. Find it

    Scan your lockfiles (package-lock.json, pnpm-lock.yaml, yarn.lock, requirements.txt, poetry.lock, etc.) and build artifacts for support-hub (version 0.8). O3 Security's supply-chain scanner checks every dependency against known-malicious package intelligence at install time and in CI, flagging support-hub across your stack and pipelines.

  2. If you installed it — respond

    Remove support-hub from your project and lockfile, then assume any secrets accessible to the build or runtime were exposed: rotate API keys, tokens, and credentials, and audit for unexpected outbound activity or persistence.

  3. Did it already run?

    If support-hub was ever installed, its post-install/runtime payload may have already executed. O3's L7 egress monitoring and runtime eBPF sensors detect the credential exfiltration or command-and-control callback after install and block the malicious outbound channel, so you catch and contain the actual compromise — not just the presence of the package.

  4. How O3 protects you

    O3 blocks support-hub before install through its supply-chain scanner, and if it has already run, detects and severs the exfiltration or C2 callback at runtime through L7 egress monitoring and eBPF.

Frequently asked questions

No. support-hub on PyPI has been identified as a malicious package (version 0.8 flagged). It should be removed immediately — do not install or keep it in your dependency tree.

Campaign

RLMA-2024-04856RLUA-2024-09324

References

Credits

  • ReversingLabs · finder

Detect & block this

O3 blocks support-hub-class packages before install and in CI — and if it already ran, its runtime egress monitoring catches the malicious outbound activity and severs the channel.

support-hub (PyPI) malicious package — MAL-2024-6053 | O3 Security