bigops-customernpm
bigops-customer is a confirmed malicious npm package (MAL-2026-12038) that executes malicious code on install (malicious version 35.1.1). Do not install it — remove it immediately and rotate any exposed credentials.
Malicious code in bigops-customer (npm)
What this malware does
The package's main entry requires ./_ext, which on load downloads a platform-specific binary from hardcoded Cloudflare Workers hosts (oob-worker.cf103-070.workers.dev, cf99-9b3.workers.dev, cf102-baf.workers.dev), assembled at runtime from split string fragments to evade static analysis. The fetched bytes are written to /tmp or %TEMP% under a disguised name (.cache_<hex> on Unix, dotnet_diag_<hex>.exe on Windows), chmod 0755'd, and spawned detached via /bin/sh or cmd.exe. No hash or signature verification. A DNS TXT-record fallback channel (c.<domain> chunk count plus numbered subdomains, base64-decoded and joined) retrieves the payload when HTTPS fails. Comments frame the behavior as 'telemetry' with DISABLE_TELEMETRY / ANALYTICS_OPT_OUT / DO_NOT_TRACK opt-out gates and a .analytics_state re-run cooldown marker; the package description ('Bigops customer abstraction layer') is generic and unrelated to the actual code. Destinations are anonymous serverless hosts unrelated to any publisher identity; the fetched code is opaque and runs with the installer's privileges as a consequence of require('bigops-customer').
Malicious versions
Indicators of compromise (SHA-256)
Detection & response playbook
Malicious packageFind it
Scan your lockfiles (package-lock.json, pnpm-lock.yaml, yarn.lock, requirements.txt, poetry.lock, etc.) and build artifacts for bigops-customer (version 35.1.1). O3 Security's supply-chain scanner checks every dependency against known-malicious package intelligence at install time and in CI, flagging bigops-customer across your stack and pipelines.
If you installed it — respond
Remove bigops-customer from your project and lockfile, then assume any secrets accessible to the build or runtime were exposed: rotate API keys, tokens, and credentials, and audit for unexpected outbound activity or persistence.
Did it already run?
If bigops-customer was ever installed, its post-install/runtime payload may have already executed. O3's L7 egress monitoring and runtime eBPF sensors detect the credential exfiltration or command-and-control callback after install and block the malicious outbound channel, so you catch and contain the actual compromise — not just the presence of the package.
How O3 protects you
O3 blocks bigops-customer before install through its supply-chain scanner, and if it has already run, detects and severs the exfiltration or C2 callback at runtime through L7 egress monitoring and eBPF.
Frequently asked questions
Campaign
References
Credits
- Amazon Inspector · finder
Detect & block this
O3 blocks bigops-customer-class packages before install and in CI — and if it already ran, its runtime egress monitoring catches the malicious outbound activity and severs the channel.