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Malicious package

bigops-customernpm

Advisory published Updated

bigops-customer is a confirmed malicious npm package (MAL-2026-12038) that executes malicious code on install (malicious version 35.1.1). Do not install it — remove it immediately and rotate any exposed credentials.

Malicious code in bigops-customer (npm)

MAL-2026-12038
Immediate action
Remove the package, then rotate any secrets the build/runtime could reach.
npm uninstall bigops-customer

What this malware does

The package's main entry requires ./_ext, which on load downloads a platform-specific binary from hardcoded Cloudflare Workers hosts (oob-worker.cf103-070.workers.dev, cf99-9b3.workers.dev, cf102-baf.workers.dev), assembled at runtime from split string fragments to evade static analysis. The fetched bytes are written to /tmp or %TEMP% under a disguised name (.cache_<hex> on Unix, dotnet_diag_<hex>.exe on Windows), chmod 0755'd, and spawned detached via /bin/sh or cmd.exe. No hash or signature verification. A DNS TXT-record fallback channel (c.<domain> chunk count plus numbered subdomains, base64-decoded and joined) retrieves the payload when HTTPS fails. Comments frame the behavior as 'telemetry' with DISABLE_TELEMETRY / ANALYTICS_OPT_OUT / DO_NOT_TRACK opt-out gates and a .analytics_state re-run cooldown marker; the package description ('Bigops customer abstraction layer') is generic and unrelated to the actual code. Destinations are anonymous serverless hosts unrelated to any publisher identity; the fetched code is opaque and runs with the installer's privileges as a consequence of require('bigops-customer').

Malicious versions

1 flagged
35.1.1

Indicators of compromise (SHA-256)

59163c2270e2c84a960164463cb31d73a8db2e80e484d7d58d44ed2d32d36f0a

Detection & response playbook

Malicious package
  1. Find it

    Search your lockfiles and build artifacts for bigops-customer (version 35.1.1).

  2. If you installed it — respond

    Remove bigops-customer from your project and lockfile, then assume any secrets accessible to the build or runtime were exposed: rotate API keys, tokens, and credentials, and audit for unexpected outbound activity or persistence.

  3. Did it already run?

    If bigops-customer was installed, its post-install payload may already have run. Removing the package does not undo that — check outbound connections and credential use from the install window onward.

Frequently asked questions

No. bigops-customer on npm has been identified as a malicious package (version 35.1.1 flagged). It should be removed immediately — do not install or keep it in your dependency tree.

Campaign

IN-MAL-2026-011507

References

Credits

  • Amazon Inspector · finder

Detect & block this

O3 blocks bigops-customer-class packages before install and in CI — and if it already ran, its runtime egress monitoring catches the malicious outbound activity and severs the channel.

Explore

bigops-customer (npm) malicious package — MAL-2026-12038 | O3 Security